The Board of Directors of Marriott International announced Tuesday that Anthony Tony Capuano has been named CEO and will join the company’s Board of Directors effective immediately. Previously, he was Group President of Development, Engineering and Operations Services worldwide. The Board also announced that Stephanie Linnartz, formerly President of Consumer Operations, Technology and Emerging Businesses, has been named President, effective immediately. The appointments of Capuano and Linnarz follow the unexpected death of Marriott president and CEO Arne Sorenson on the 15th. February 2021.
Prior to this appointment, Mr. Capuano was responsible for global development and engineering and led the company’s global operations department. During its time as the world’s largest developer, the company has grown from just over 3,200 properties in early 2009 to over 7,600 properties by the end of 2020. In addition, Capuano oversaw the growth and globalization of the Marriott development pipeline, which at age 31 was still in development. December 2020 has reached 498,000 rooms, with more than half of the pipeline involving projects outside the United States. Capuano led the Marriott’s Cleanup Commitment initiative, which aimed to improve the Marriott’s cleaning protocols to give travelers more peace of mind.
Capuano began his career at the Marriott in 1995 as a member of the market planning and feasibility studies team. From 1997 to 2005, he led Marriott’s global development efforts in the western United States and Canada. From 2005 to 2008, Mr. Capuano held the position of Vice President of Full Service Development for North America. In 2008, his responsibilities expanded to include the entire United States and Canada, as well as the Caribbean and Latin America, and in 2009 he became Director of Development and Managing Director.
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Stephanie Linnartz takes the chair
As President, Mr. Linnartz will be responsible for the development and execution of all aspects of the company’s overall consumer strategy, including branding, marketing, sales, revenue management, customer acquisition, digital, information technology, emerging markets and customer retention strategies. She will also lead Marriott’s global development organization, responsible for the strategic growth of the company’s 30 hotel brands, as well as global design and operations functions. Linnartz will also lead the company on issues such as the intersection of technology and hospitality, the continued growth of the Marriott Bonvoy loyalty platform, the brand portfolio and environmental sustainability.
Prior to this appointment, Mr. Linnartz was responsible for branding, marketing, sales, revenue management, customer engagement, digital, information technology, emerging business and loyalty strategies. Played a key role in Marriott’s acquisition of Starwood Hotels & Resorts, overseeing the integration of its mission-critical systems, including reservations, property management, revenue management and loyalty. Under his leadership, the company merged Marriott and Starwood loyalty programs in 2019 to form Marriott Bonvoy, which today has more than 147 million members worldwide.
Linnartz began his career at the Marriott in 1997. Prior to her appointment as Global Sales Director from 2013 to 2019, she served as Global Director of Sales and Revenue Management from 2009 to 2013, Senior Vice President of Global Sales from 2008 to 2009 and Senior Vice President of Sales and Marketing, Planning and Support from 2005 to 2008. Linnartz previously held various finance and business development positions at Marriott.
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